How to Top Up Your NEDCo Prepaid Meter: A Step-by-Step Guide

In today’s fast-paced world, managing our utilities efficiently has become more important than ever. For those using prepaid electricity meters from the Northern Electricity Distribution Company (NEDCo), the ability to easily top up your meter is essential. Here’s a comprehensive guide on how to top-up your NEDCo prepaid meter, ensuring you have a seamless experience.

Step 1: Locate Your Meter Number

Before you embark on the top-up journey, it’s important to have your prepaid meter number readily available. This unique identifier is usually displayed directly on your meter and will be necessary for making any payments. Keeping this number handy will streamline the entire process.

Step 2: Choose a Payment Method (Buying with MoMo)

NEDCo offers several convenient ways to top up your prepaid meter. Here are the most common methods:

• Mobile App: NEDCo has a dedicated mobile application on both the Play Store and the IOS App Store. If you’re an Android (for Android phones) or IOS (for iPhones) user, all you need to do is search the NEDCo App on any of those platforms and download and install. After signing in on the App, you can link your preferred payment method—be it a bank account, debit, or credit card—and top up your meter directly.
• Authorized Vendors: If you prefer a face-to-face transaction, consider visiting an authorized vendor or agent. These are third-party agents who sell NEDCo prepaid credits (power), allowing you to pay in cash. Once your payment is made, you will receive a token number to input into your meter.
• Mobile Phone: For quick access, simply dial the USSD code *914# and follow the next step. These codes facilitate fast transactions directly from your mobile phone.

Note: Any of the payment methods mentioned above will give you a generated token. In this post, we consider buying with MoMo.

Step 3: Select Option 1 in the menu that showed up.

Step 4: Enter the Meter Number

The Meter number is an eleven (11) digit number that is usually sound on the card. Enter it in the USSD prompt and press “Send” on your mobile device.

Step 5: Specify the Amount you want to Buy

Confirm the information displayed. make sure the details displayed tally with your meter details. Enter the amount you want to buy and send.

Step 3: Select a payment account

Select “own number” if you are paying with your number.

Step 3: Input the Token

Again, make sure the details displayed on the screen match those of your meter, select “Yes,” and send.

Step 3: Input the Token

Wait for the prompt to enter your MoMo PIN. Once again, make sure the amount and payment receiver match those of the NEDCo.

Step 3: Input the Token

After completing your payment, you will be issued a token number. This is your golden ticket to adding credit to your prepaid meter. To input the token:

1. Locate the “Enter” button on your prepaid meter remote Control.
2. Press the button carefully enter the token number and submit.
3. Wait for confirmation—your meter should display an updated balance shortly after entry.

Step 4: Confirm Your Balance

Once you’ve entered the token, verifying that your balance has been updated correctly is critical. Check the display on your meter to ensure that the additional credit has been applied. This step will give you peace of mind, ensuring you’re not caught off guard by an empty meter.

Tips for a Smooth Experience

• Keep the Token Receipt: Always retain your token receipt until the transaction is confirmed. This can be helpful if you need to verify your transaction later.
• Stay Informed: For the latest updates and offerings, simply subscribe to our newsletter, check NEDCo’s official website, or reach out to their customer service team, especially if you encounter any issues during the top-up process.

Final Thoughts

Topping up your NEDCo prepaid meter doesn’t have to be a daunting chore. With various options at your disposal, you can choose what works best for you—whether it’s through a mobile app, phone, or vendor. By following these steps, you can ensure that you maintain a steady flow of electricity without any interruptions. Happy topping up, and enjoy your seamless electricity experience with NEDCo!

Frequently Asked Questions (FAQs)